An MSP is a company that manages your network services and devices using tools to allow them to support work remotely and onsite. Simply put, an MSP is a form of outsourced IT support standardizing your business technology and its lifecycle.
At CommWest, we have branded our MSP program as TSP – Technology Service Partner.
As a TSP client, our local IT team becomes your comprehensive IT team. That means you save time and money.
You save time by eliminating the need to troubleshoot, research or determine who to call when your technology acts up. All you need to do is contact our team.
You save money by having an ongoing relationship that does not include “on the clock” service, meaning you get consistent solutions with a subscription-type model.
Servicing Western Colorado – Grand Junction, Fruita, Clifton, Montrose, Delta, Rifle areas and more – our Technology Service Partner (TSP) is a tailored program that proactively supports your voice and data needs. By having us as your technology partner, you have the ease and convenience of reliable technology support without having to hire in-house staff.
We know your time is better spent focusing on your business and not figuring out when to replace obsolete equipment, why your computer will not print, how to stop a hack, unknown errors, or countless other technology glitches that occur. All support requests are prioritized by our team to ensure solutions are quickly found. Simply put, we handle the small stuff that interrupts your day so that it does not become big stuff later.
What is Included?
- Access to a local IT team actively supporting your business remotely and onsite
- Prioritized service and support
- Initial site survey audit(s) – including our Network Scan
- Technology Lifecycle Management – anticipating and planning investments with our Technology Alignment Review
- Proactive management of your network to safeguard your productivity
- Continual monitoring and alert reporting to reduce unplanned interruptions
- Budgeted technology costs allowing you to operate comfortably
- Less worry and frustration spent troubleshooting
- Ability to focus on your business and customers
Our TSP program brings all our services together to maintain and strengthen your business by unleashing the full potential of your technology.
Join the countless Western Slope businesses that have peace of mind about their business technology as a Technology Service Partner (TSP) client.
Myth:
Using an MSP is expensive.
Truth:
Having a comprehensive IT team means you save time by eliminating the need to troubleshoot, research or determine who to call when your technology acts up. You save money by having an ongoing relationship that does not include “on the clock” service, meaning you get consistent solutions with a subscription-type model.
Let Us Be Your Best Hire
“CommWest took our communications system from being outdated and listened to our needs to create a communications environment that was updated and worked best for the association. We are confident that if any issue arises or new technology might be a good match, the CommWest team is always there to foster the business relationship. We don’t feel like a once-a-year renewal but an ongoing improvement plan. Thank you!”
Shawna Grieger - Western Colorado Contractors Association (WCCA), Grand Junction