To combat the “hesitant click” and empower employees, our Technology Concierge eliminates technology-related anxiety, ensuring employees can confidently utilize company systems and processes.
How CommWest Helps You Through Technology Concierge
Imagine your staff effortlessly navigating technology with personalized training and process consistency. This translates directly to tangible business growth, boosting your ROI, enhancing staff professional development, and ensuring consistent, high-quality output.
Empower Confidence. Invest in Growth.
Your business thrives when your employees do. Invest in their success by equipping them with the tech skills they need. Our Technology Concierge provides personalized training and resources—both individual and team-based—to help your team confidently use technology, optimize their tools, and unlock hidden productivity, ultimately driving your business growth by:
Reducing the frustrations of technology by streamlining your processes:
- Configuring File Management
- Recordings of Auto Attendants
- Channels for Internal Communication
- Authority Structure and Permissions
Maximizing your resources and allowing your team to unleash undiscovered productivity:
- Policy and Procedures
- Employee Technology Integration
- Compliance Guidance
Investing in your team’s growth and empowering them to embrace technology with confidence:
- Technology Etiquette
- Ongoing Development Resources
- Best Practices for Technology
The Impact of Tech Confidence >>
From onboarding and training to ongoing support and compliance, we provide personalized service to eliminate technology frustrations. Let us empower your team to focus on what they do best.
- Start with a discovery meeting to pinpoint improvement areas
- Schedule your free consultation to outline action steps
- Choose from training options like:
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- One-on-one sessions
- Group classes
- Team training
- and personalized materials
Myth:
Investing in the newest, most powerful technology will automatically make our employees more productive.
Truth:
The latest and greatest isn’t always the best answer. Sometimes, it’s not a lack of ability but a lack of confidence. Providing adequate training, support, and fostering a culture of technology usability significantly boosts employee productivity by increasing their confidence.
Let Us Be Your Best Hire
We were one of the “pilot” users of the Technology Concierge service. Rebecca was AMAZING! She made sure that she fully understood our painpoints and the issues we were hoping to resolve. She then went back, did research on technology solutions, and met with the CommWest team to come up with the best possible services that addressed every single concern. She and Nate presented the solutions and made sure that we fully understood how they would work and how they would solve our needs. Some services (like business Dropbox) are things that CommWest doesn’t even sell, yet they spent time doing the research to ensure this solution would handle our needs. I can’t recommend Rebecca, Nate and the CommWest team enough. They really went above and beyond to provide solutions for our company. If you’re wondering what types of technology will be most useful in your business, start with CommWest’s Technology Concierge service. It’s so valuable!
Kristi Redlinger - The Boring Bookkeeper