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Robocalls – Cease and Desist

May 25, 2021
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The FCC Won’t Stop Until Robocallers are Off the Line Courtesy of the DailyDot Federal Communications Commission (FCC) sent letters to two companies demanding that they stop illegal robocall campaigns…

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New Local Dialing Procedure Begins April 2021

April 5, 2021
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Dialing Procedures in 719 and 970 Area Codes Summary of What You Need to Know Starting April 24, 2021, certain area codes across the country with seven-digit dialing will transition…

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Voice Phishing Attacks Targeting Employees

February 15, 2021
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The first line of defense against phishing attacks is your employees Information Courtesy of Tech Republic Voice phishing attacks are the latest trend of cybercriminals. In an advisory released in…

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Office Closure Checklist

December 8, 2020
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Download Office Closed/Holiday Checklist Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business…

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VoIP Business Phone Solution

May 18, 2020
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What is VoIP? Even if you have never heard of VoIP, you may already be using it. VoIP – voice over internet protocol – is generally used to refer to…

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Proper Phone Etiquette

April 20, 2020
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Enhance Your Customer Experience Download Etiquette Guide Proper business telephone etiquette is very important because you are representing your company. Remembering to use proper phone etiquette enhances your overall customer…

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Cleaning Your Office Technology

April 15, 2020
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How to keep your technology clean Computers, telephones, monitors, printers, and fax machines all collect dust and dirt. These devices may also absorb substances such as cosmetics and food during…

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Technology Wellness Checklist

March 27, 2020
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Business Technology Checklist Given how quickly businesses have needed to adapt their work environments, this is a wellness checklist for your business technology – remote workers, business phones, email, and…

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Conference Call & Video Call Etiquette

March 26, 2020
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When engaging over video conferencing tools and conference calls in lieu of face-to-face meetings, here are tips to maintain professionalism and courtesy: Download Etiquette Tips Location, Location, Location Choose a…

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Opportunity for Remote Workers

March 16, 2020
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Sending Your Employees Home In unpredictable times likes these, it brings to attention the need for business continuity. Businesses, small and large, need the ability to adapt when employees are…

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