Leadership

Do Your Customers Regret Working with Your Business? Do you understand the potential revenue loss from each missed call? If your business has quantified the value of every phone call, you can grasp the impact of not answering or providing a negative call experience. Are you inadvertently fostering buyer’s remorse? Small and midsized businesses often…

Let It Rip – Coming From Behind! “Imitation is the sincerest form of flattery that mediocrity can pay to greatness.” As a team member, you are essential for your team’s success. Choose to maximize your contribution and bring your best game as you play for the gold. This dedication to excellence and continuous improvement is…