Essence is the intrinsic nature or indispensable quality of something, especially something abstract, that determines its character.
What is the CommWest essence?
Our logo has changed over the years, but our maxim* has stayed the same.
*A maxim is a succinct formulation of a principle, rule, or basic truth about life. Usually clever, maxims are like great sayings everybody knows. Ben Franklin is the author of many, including “Early to bed, early to rise, makes a man healthy, wealthy, and wise.”
Your Communications. Our Business.
Nathan’s wife, Dawn, the behind-the-scenes driving force, formed this maxim in 2002, stating it as ‘your communications is our business’. According to dictionary.com, communication is defined as the means of sending or receiving information, such as phone lines or computers, which aligns seamlessly with our services.
From the outset, we’ve understood that technology is the foundation of your business. Technology delivers your emails and calls, stored files, accesses Wi-Fi and internet, remote connections, website traffic, text messages, and so much more. With this as a framework, our value is providing the right business technology solution for your business, ensuring your technology works for you and is present even when you don’t know you need us, providing you peace of mind so you can do what you do best – grow your business.
As the technology industry has evolved and managed services have become the competent way to support clients, so has CommWest. Our focus in 2002 was telecommunications but has grown to be a full Managed Services Provider (MSP). Simply put, we are your outsourced IT support standardizing your business technology and managing its lifecycle.
This evolution wasn’t self-servicing, instead, it expanded our ability to have ‘your communications be our business’. By restructuring the need for a different partner for each aspect of your technology, your business is streamlined and unified through one strategic partner.
Enter ‘One Call. One Team. One Goal.’
It may be a catchy phrase to use for marketing, but it is more than that. It encompasses how we, CommWest, operate.
Our Brand Promise:
One call. One team. One goal – helping your business grow. By partnering with you, we maximize your investment and ensure your office technology is working efficiently, giving you peace of mind so you can focus on growing your business.
- One call – this is our core value of ‘client partner’, being a comprehensive resource to our clients.
*Our Technology Service Partner (TSP) is a tailored program that proactively supports your voice and data needs. By having us as your technology partner, you have the ease and convenience of reliable technology support without having to hire in-house staff.
Whether you are a TSP* client, or a ‘call when we need help’ client, we ARE your partner. That means you bring your concerns, ideas, and questions to us. We’ll offer guidance, specific instructions, assistance, or a referral to a trusted local partner when necessary. All your business needs to remember is one call – CommWest.
- One team – we are your next best hire. Our local team is your team. We may not work in the same office, but we are one call away, and onsite when you need us.
Operating as an extension of your team, you save time and money. We know no two businesses are the same. That is why we don’t work for you, but partner with you. We take the necessary time to understand what sets you apart from your competition so that we can offer you the best solution for your business technology solutions.
- One goal – by partnering with you, we maximize your investment and ensure your office technology is working efficiently, giving you peace of mind so you can focus on growing your business.
By taking business technology off your plate, you can focus on what you do best – serving your customers. With a strong, stable, well-maintained technology foundation, your business can operate seamlessly. This allows employees to be efficient in their jobs, customers to be serviced, and a business that can grow.
We are an IT services company that is different from all the others because you deserve one that takes your business seriously, consistently delivers on its promises, and is there when you need them. Your communications have been our business since 2002, and that isn’t changing. We know who we are, and we are sticking to it.