Who are your vendors?

The answer is complicated.

Reference the list below to make sure you are adequately educated on who your vendor is for each part of your office technology.

Voice Carrier (ie. Spectrum, Centurylink, FastTrack, Nuso)

  • Provide active phone lines to your building
  • Depending on contract, extent of services vary

Tip:

  • Make sure your account is set up correctly – business vs. residential

Internet Carrier (ie. Spectrum, Spectrum Fiber, Centurylink)

  • Provide internet access to your business
  • Provide support for slow internet speed and/or outages
  • Don’t support equipment that is purchased outside of your contract – routers, modems, etc.

Tip:

  • Make sure you have appropriate speeds – neither too much nor too little
    • Yes – is there such thing as too high of internet speeds for your business. Learn why – call us.

Data/Network Vendor

  • Assists with your business network such as server, software, updates, monitoring, anti-virus and more

Tip:

  • Make sure you feel you are getting what you are paying for
  • Make sure you retain access to your network

Phone Vendor

  • Provides and services your business phones – across multiple offices when applicable
  • Make program changes and necessary updates when requested
  • Provide training to employees

Tip:

  • Ask yourself – Is your phone system enhancing your business and customer experience? What more could it be doing for you?

Additional Technology

  • Printers, credit card machines, alarm system, surveillance cameras and more

Tip:

  • Make sure you know who is servicing each of these parts of your business technology

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So, you know who your vendors are. This is where office technology becomes more complicated.

  • Do you know who you are supposed to call when one part of your technology fails?
  • Depending on who you call, you end up getting the run-around and blame game. No one claims responsibility.

Simplify Your Life

The benefit of having a technology service partner (TSP) is that you minimize the vendors you partner with. Phones go down, internet is slow, computers are acting up – you always know who to contact.

That can be CommWest!

YOU know your business. WE know your technology needs.

2019-11-07T09:51:23-07:00November 7th, 2019|

CONTACT

P: 970-242-8142
Toll Free: 866-778-8142
F: 970-242-8139
E: [email protected]

302 South Ave. Grand Junction, CO 81501